janjitoto Privacy Policy — Indonesian User Data Protection
This document explains how janjitoto collects, uses, stores, and protects the personal information of users who access our platform. Your privacy is our top priority.
Last updated: 2024
1. Data We Collect
When you register and use the janjitoto service, we collect various types of information necessary to operate the service properly. This information includes identity data such as your full name, email address, phone number, and date of birth that you provide when creating an account.
We also automatically collect device and browser data, including IP address, device type, operating system, and browser used. This information helps us ensure the service runs optimally across various devices, especially the smartphones most widely used by Indonesian users.
Data related to financial transactions, including the payment methods used (such as e-wallets GoPay, OVO, DANA, or local bank transfers), deposit and withdrawal amounts in Indonesian Rupiah (IDR), and transaction history are also recorded for security and account verification purposes.
In addition, we collect platform usage data such as pages visited, games played, and session duration, which is used to improve the overall user experience.
2. Purpose of Data Use
The data we collect is used solely for legitimate purposes that support the service you use. The primary purposes include creating and managing user accounts, processing deposit and withdrawal transactions, and verifying identity to meet the platform's security standards.
We use your data to improve and develop platform features, ensure account security against suspicious activity, and deliver responsive customer support. Your data is also used to send important account-related information, such as transaction notifications and policy updates.
janjitoto does not use personal user data for third-party marketing purposes without your explicit consent. We are committed to processing data only in accordance with the purposes stated in this policy.
3. Cookies & Tracking
The janjitoto platform uses cookies and similar tracking technologies to enhance the user experience. Cookies are small text files stored on your device when you visit our site, helping us remember your preferences and keep your login session active.
We use several types of cookies: technically necessary cookies to run the site's core functions, preference cookies to remember language and display settings, and analytics cookies to understand how users interact with our platform in order to improve our services.
You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect platform functionality, including the ability to stay logged into your account. We do not use cross-site tracking cookies for third-party advertising purposes.
4. & Data Storage & Security
janjitoto applies strict technical and organizational security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. All data transmitted between your device and our servers is encrypted using industry-standard SSL/TLS protocols.
Personal data is stored on servers protected by multi-layered security systems, including firewalls, storage encryption, and strict access controls that allow only authorized personnel to access that information. We conduct regular security audits to ensure data protection standards are consistently maintained.
Your data is retained for as long as your account is active or as long as necessary for legitimate service purposes. After an account is closed, data will be retained for a specified period in accordance with applicable legal obligations before being permanently deleted in line with established procedures.
5. Sharing Data with Third Parties
janjitoto does not sell, rent, or trade users' personal information to third parties for marketing purposes. However, we may share certain data with trusted partners who help us operate our services, such as payment service providers that process your IDR transactions.
All third parties that receive user data are bound by confidentiality agreements and are required to process data only in accordance with our instructions and applicable data protection standards. We select our partners carefully and ensure they maintain an adequate level of security.
In certain situations required by law, such as requests from legitimate legal authorities, we may be required to disclose user information. In such cases, we will always endeavor to notify the user concerned, provided we are not prohibited from doing so by applicable law.
6. User Rights Over Personal Data
As a janjitoto user, you have a number of rights regarding the personal data we hold. You have the right to access the personal information we hold about you, request corrections to inaccurate or incomplete data, and request deletion of your data under certain conditions permitted by law.
You also have the right to restrict or object to the processing of your data under certain conditions, as well as the right to data portability in a machine-readable format. To submit any of these requests, please contact our support team via the Help Center.
We are committed to responding to user rights requests within a reasonable timeframe. Please note that some data deletion requests may not be fully fulfilled if the data is required to meet legal obligations or resolve ongoing disputes.
7. Policy Changes & How to Contact Us
janjitoto reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, the technologies we use, or applicable legal requirements. Any significant changes will be published on this page with a clear update date, and registered users will be notified by email if those changes materially affect your rights.
Your continued use of our services after an updated policy is published will be considered acceptance of the new version of the policy. We encourage you to periodically review this page to stay up to date on how we protect your data.
If you have any questions, concerns, or would like to submit a request regarding your personal data, please feel free to contact us by email at [email protected] or by visiting the FAQ for more information. Our team is ready to help and will respond within a reasonable timeframe.